Autism Visuals Terms & Conditions of Supply Policy

Business to Consumer - Online terms and conditions for the sale of goods, services and digital services

1.General terms and conditions 

1.1. This website is owned and operated by Autism Visuals of 46 Wheelers, Epping,  CM15 5AL. If you have any queries about these terms and conditions or if you have any  comments or complaints on or about our website, you can contact us at  [email protected] or 07956684608.  

1.2. These are the terms and conditions on which we supply products to you, whether  these are goods, services, or digital content.  

1.3. Please read these terms carefully before you submit your order to us. These terms  tell you who we are, how we will provide products to you, how you and we may change or  end the contract, what to do if there is a problem and other important information. If you  think that there is a mistake in these terms, please contact us to discuss.  

1.4. If we have to contact you we will do so by telephone or by writing to you at the email  address or postal address you provided to us in your order.  

1.5. All rights, including copyright, in this site are owned by or licensed to Autism Visuals.  Any use of this website or its contents, including copying or storing it or them in whole or  part, other than for your own personal, non-commercial use, is prohibited without our  permission. You may not modify, distribute, or repost anything on this website for any  purpose.  

1.6. We try to ensure that this site is free from viruses or defects. However, we cannot  guarantee that your use of this website or any websites accessible through it will not cause  damage to your computer. It is your responsibility to ensure that the right equipment is  available to use the website. Except in the case of negligence on our part, we will not be  liable to any person for any loss or damage which may arise to computer equipment as a  result of using this website.  

1.7. Our website is solely for the promotion of our products in the UK. Unfortunately, we  do not accept orders from addresses outside the UK.  

1.8. When we use the words "writing" or "written" in these terms, this includes emails.  

1.9. When we use the words “product” or “products” this includes goods and/or services  and/or digital content as appropriate. 

2. Our contract with you 

2.1. To enable us to process your order, you will need to provide us with your e-mail  address. We will notify you by e-mail as soon as possible to confirm receipt of your order  and to confirm details. For the avoidance of doubt, this correspondence does not constitute a  contract between us.  

2.2. For services and digital content: Our acceptance of your order will take place  when we email you to accept it, at which point a contract will come into existence between  you and us.  

2.3. For goods: We must receive payment of the whole of the price for the goods that  you order before your order can be accepted. Payment of the price for the goods represents  an offer on your part to purchase the goods, which will be accepted by us only when the  goods are dispatched. Only at this point is a legally binding contract created between us.  

2.4. Where we supply goods together with installation or other services, the supply of  goods and the supply of services form separate parts of the same contract. Your rights to  cancel or obtain refunds differs with regard to the goods and the services, as explained in  clause 8 . The contract for the services is separate from, and may be formed earlier than,  the contract for the goods.  

2.5. If we are unable to accept your order, we will inform you of this and will not charge  you for the products. This might be because products are out of stock, because of  unexpected limits on our resources which we could not reasonably plan for, because we  have identified an error in the price or description of the products, or because we are unable  to meet a delivery deadline you have specified.  

2.6. Where the reason we are unable to accept your order is that goods are out of stock,  we may offer you the option to wait until the item becomes available again or to cancel your  order.  

2.7. We will assign an order number to your order and tell you what it is when we accept  your order. It will help us if you can tell us the order number whenever you contact us about  your order.  

2.8. We have taken care in the preparation of the content of this website, in particular to  ensure that prices quoted are correct at the time of publishing and that the products have  been described accurately. However, orders will only be processed if there are no material  errors in the description of the products or its price(s) as advertised on this website. Any weights, dimensions and capacities given about goods are approximate only.  

2.9. The images of the products on our website are for illustrative purposes only.  Although we have made every effort to display the colours accurately, we cannot guarantee  that a device's display of the colours accurately reflects the colour of the products. Your  products may vary slightly from those images.  

2.10. If we are making the products to measurements you have given us you are  responsible for ensuring that these measurements are correct. You can find information and  tips on how to measure on our website or by contacting us.  

2.11. You are able to correct errors on your order up to the point on which you click on  “submit” during the ordering process. 

2.12. We will provide you with confirmation of the contract, including all information  required by law, on a durable medium after the contract is made.  

3. Your rights to make changes 

If you wish to make a change to the products you have ordered please contact us. We will  let you know if the change is possible. If it is possible we will let you know about any  changes to the price of the products, the timing of supply or anything else which would be  necessary as a result of your requested change and ask you to confirm whether you wish to  go ahead with the change. If we cannot make the change or the consequences of making  the change are unacceptable to you, you may want to end the contract in accordance with  clause8 if you are in time to do so.  

4. Our rights to make changes 

4.1. We may change the products to reflect changes in relevant laws and regulatory  requirements and to implement minor technical adjustments and improvements. These  changes will not affect your use of the products.  

4.2. In addition, we may make changes to these terms or the products, but if we do so  we will notify you and you may then contact us to end the contract before the changes take  effect and receive a refund for any part of the products paid for but not received.  

5. Price and payment 

5.1. The price of the products (which includes VAT) will be the price set out in the Order  or our acceptance of it. We take all reasonable care to ensure that the price of the products  advised to you is correct. However please see clause 5.3 for what happens if we discover an error in the price of the products you order.  

5.2. If the rate of VAT changes between your order date and the date we supply the  products, we will adjust the rate of VAT that you pay, unless you have already paid for the  products in full before the change in the rate of VAT takes effect.  

5.3. It is always possible that, despite our best efforts, some of the products we sell may  be incorrectly priced. We will normally check prices before accepting your order so that,  where the products’ correct price at your order date is less than our stated price at your  order date, we will charge the lower amount. If the products’ correct price at your order date  is higher than the price stated to you, we will contact you for your instructions before we  accept your order. If we accept and process your order where a pricing error is obvious and  unmistakeable and could reasonably have been recognised by you as a mispricing, we may  end the contract, refund you any sums you have paid and require the return of any goods  provided to you.  

5.4. We accept payment with Stripe.  

5.5. When you must pay depends on what products you are buying:  

5.5.1. For goods: We will take payment upon receipt of your order from your  credit or debit card.  

5.5.2. For services: You must make an advance payment of 100% of the price of the services, before we start providing them. We will  invoice you for the balance of the price of the services when we have completed them.  You must pay each invoice within 7 calendar days after the date of the  invoice.  

5.5.3. For digital content: We will take payment upon receipt of your order from  your credit or debit card.  

5.6. We accept no liability if a delivery is delayed because you did not give us the correct  payment details. If it is not possible to obtain full payment for the products from you, then  we can refuse to process your order and/or suspend any further deliveries to you. This does  not affect any other rights we may have.  

5.7. If you do not make any payment to us by the due date we may charge interest to  you on the overdue amount at the rate of 5 % a year above the base lending rate of Bank  of England from time to time. This interest shall accrue on a daily basis from the due date  until the date of actual payment of the overdue amount, whether before or after judgment. 

  You must pay us interest together with any overdue amount.  

5.8. Where it is not possible to accept your order to buy products of the specification and  description at the price indicated, we will advise you by email, and offer to sell you the  products of the specification and description at the price stated in the email and will state in  the email the period for which the offer or the price remains valid.  

5.9. Where installation or other services are offered with any goods, the price of the  goods and the price of the services will be shown separately during the order process or  otherwise agreed with you.  

5.10. If you think an invoice is wrong please contact us promptly to let us know. 

6. Providing the products 

6.1. The costs of delivery (where appropriate) and installation (where appropriate) will be  as displayed to you on our website.  

6.2. You will be required to pay extra for delivery and it might not be possible for us to  deliver to some locations.  

6.3. Please note that we are only able to deliver to addresses within the United Kingdom,  but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland,  Northern Ireland, and the Channel Isles.  

6.4. During the order process we will let you know when we will provide the products to  you. We will aim to deliver the products by any date quoted for  

delivery/commencement/completion but delivery/commencement/completion times  guaranteed and therefore time is not of the essence.  

6.5. For goods: We will deliver them to you as soon as reasonably possible. We will  contact you with an estimated delivery date. In any event, unless we agree otherwise, we  will aim to deliver the goods within 30 days of accepting your order. If delivery is delayed  beyond this time, you may ask us to deliver at a later agreed date or cancel the contract and  receive a full refund.  

6.6. If the products are ongoing services or a subscription to receive goods or digital  content, we will supply the services, goods or digital content to you until either the services  are completed or the subscription expires (if applicable) or we end the contract by written  notice to you as described in clause 10 .  

6.7. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect  of the delay. Provided we do this we will not be liable for delays caused by the event, but if  there is a risk of substantial delay you may contact us to end the contract and receive a  refund for any products you have paid for but not received.  

6.8. If you have asked to collect the goods from our premises, you can collect them from  us at any time during our working hours of 9 - 5 on weekdays (excluding public holidays)  and Saturdays.  

6.9. If no one is available at your address to take delivery and the goods cannot be  posted through your letterbox, we will leave you a note informing you of how to collect the goods from a local depot.  

6.10. If you do not collect the goods from us as arranged or if, after a failed delivery to  you, you do not re-arrange delivery or collect them from a delivery depot we will contact you  for further instructions and may charge you for storage costs and any further delivery costs.  If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or  collection we may end the contract and clause 10 will apply.  

6.11. If you do not allow us access to your property to perform the services as arranged,  including installation of any goods (and you do not have a good reason for this), we may  charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we  are unable to contact you or re-arrange access to your property we may end the contract  and clause 10 will apply.  

6.12. You have legal rights if we deliver any goods late. If we miss the delivery deadline for  any goods then you may treat the contract as at an end straight away if any of the following  apply:  

6.12.1. We have refused to deliver the goods;  

6.12.2. Delivery within the delivery deadline was essential (taking into account all the  relevant circumstances); or  

6.12.3. You told us before the goods were despatched that delivery within the  delivery deadline was essential.  

6.13. If you do not wish to treat the contract as at an end straight away, or do not have  the right to do so under clause 6.12 , you can give us a new deadline for delivery, which  must be reasonable, and you can treat the contract as at an end if we do not meet the new  deadline. 

6.14. If you do choose to treat the contract as at an end for late delivery under clauses  6.12 or 6.13 , you can cancel your order for any of the goods or reject goods that have  been delivered. If you wish, you can reject or cancel the order for some of those goods (not  all of them), unless splitting them up would significantly reduce their value. After that we will  refund any sums you have paid to us for the cancelled goods and their delivery. If the goods  have been delivered to you, you must either return them in person to where you bought  them, post them back to us or (if they are not suitable for posting) allow us to collect them  from you. We will pay the costs of postage or collection. Please call customer services on  07956684608 or email us at [email protected] for a return label or to arrange  collection.  

6.15. We may need certain information from you so that we can supply the products to  you. If so, we will contact you to ask for this information. If you do not give us this  information within a reasonable time of us asking for it, or if you give us incomplete or  incorrect information, we may either end the contract (and clause 10 will apply) or make an  additional charge of a reasonable sum to compensate us for any extra work that is required  as a result. We will not be responsible for supplying the products late or not supplying any  part of them if this is caused by you not giving us the information we need within a  reasonable time of us asking for it.  

6.16. We may have to suspend the supply of the products to:  

6.16.1. Deal with technical problems or make minor technical changes;  

6.16.2. Update the products to reflect changes in relevant laws and regulatory  requirements;  

6.16.3. Make changes to the products as requested by you or notified by us to you  (see clauses 3 and 4 ).  

6.17. We will contact you in advance to tell you we will be suspending supply of the  products, unless the problem is urgent or an emergency. If we have to suspend the products  for longer than 3 months you may contact us to end the contract for the products and we  will refund any sums you have paid in advance for the products in respect of the period after  you end the contract.  

6.18. If you do not pay us for the products when you are supposed to (see clause 5.5 )  and you still do not make payment within 30 days of us reminding you that payment is due,  we may suspend supply of the products until you have paid us the outstanding amounts. As well as suspending the products we can also charge you interest on your overdue payments  (see clause 5.7 ).  

7. Risk and ownership 

7.1. Goods remain at our risk until they are delivered into your physical possession. Once  the goods have been delivered to you, they will be at your risk.  

7.2. If you choose to use your own carrier or courier which we have not offered, the  goods will be at your risk from the time they are handed to that carrier.  

7.3. Ownership of the goods will pass to you when the goods are delivered to you.  8. Your cancellation rights 

8.1. Under The Consumer Contracts (Information, Cancellation and Additional Charges)  Regulations 2013 SI 2013/3134 you have the legal right to cancel your order (subject to the  exceptions contained in clauses 8.2 , 8.3 and 8.4 ) within 14 calendar days in accordance  with the provisions set out in this clause.  

8.2. The Consumer Contracts (Information, Cancellation and Additional Charges)  Regulations 2013 SI 2013/3134 do not apply if the services you have ordered are of a  gambling, banking, credit, insurance, personal pension, investment, or payment nature.  

8.3. In accordance with The Consumer Contracts (Information, Cancellation and  Additional Charges) Regulations 2013 SI 2013/3134 you cannot cancel your contract if the  services you have ordered are passenger transport services, services (other than the supply  of water, gas, electricity or heating) for which the price is dependent on fluctuations in the  financial market, urgent repairs or maintenance where you have specifically requested a  visit, accommodation, transport of goods, vehicle rental services, catering or services related  to leisure activities (if the contract provides for a specific date or period of performance).  

8.4. For most of our products bought online, you have a legal right to change your mind  about your purchase and receive a refund of what you paid for it, including the delivery  costs. This is subject to some exceptions when you can't change your mind including:  

8.4.1. digital products, after you have started to download or stream these;  8.4.2. services, once these have been completed;  

8.4.3. products sealed for health protection or hygiene purposes, once these have  been unsealed after you receive them; 

8.4.4. sealed audio or sealed video recordings or sealed computer software, once  these products are unsealed after you receive them;  

8.4.5. goods that are made to your specifications or are clearly personalised; and  8.4.6. goods which become mixed inseparably with other items after their delivery.  

8.5. If you change your mind about products you must let us know no later than 14 days  after:  

8.5.1. the day we deliver your products, if they are goods. If the goods are for  regular delivery (for example, a subscription), you can only change your mind after the  first delivery. If the goods are split into several deliveries over different days, the  period runs from the day after the last delivery.  

8.5.2. the day we confirm we have accepted your order, if it is for a service.  

8.5.3. the day we confirm we have accepted your order, if it is for digital content for  download or streaming , although you can't change your mind about digital content  once we have started providing it.  

8.6. We only refund standard delivery costs. For example, we don't refund any extra you  have paid for express delivery or delivery at a particular time.  

8.7. Where your order includes installation of goods, other services, or digital content, you  may cancel the installation, services or digital content within 14 days starting on the day  after the contract for the installation, services or digital content is made (the Services  Cancellation Period), unless the installation or services have been completed or the digital  content has begun.  

8.7.1. If you ask us to begin the installation, services or digital content within the  Services Cancellation Period, we require you to make an express request. You  acknowledge that you will lose your right to cancel once the installation or services  have been fully performed or the digital content has begun.  

8.7.2. Your right to cancel continues until the end of the Services Cancellation  Period, or until completion of the services or commencement of the digital content  (whichever occurs first). If you cancel during the Services Cancellation Period, we may  charge you a reasonable amount for any installation, services or digital content  provided up to the point when we receive your cancellation notice, and will provide a  partial and proportionate refund accordingly. 

8.7.3. Where your order includes goods and installation or other services, this clause  8.7 applies separately to the provisions regarding goods.  

8.8. We reduce your refund if you have used or damaged products. If you handle the  products in a way which would not be acceptable in-store, we reduce your refund, to  compensate us for its reduced value. For example, we reduce your refund if the products’  condition is not "as new", price tags have been removed, the products’ packaging is  damaged or accessories are missing. In some cases, because of the way you have treated  the products, no refund may be due.  

9. How to cancel 

9.1. To let us know you want to change your mind, contact our Customer Service Team at  [email protected] or 07956684608 or print out and post it to us at 46 Wheelers,  Epping CM16 5AL.  

9.2. You have to return the products at your own cost. If your products are goods, you  have to return it to us yet within 14 days of your telling us you have changed your mind.  Returns are at your own cost, unless we offered free returns when you bought the goods.  You can:  

9.2.1. bring the products to our store or by contacting our Customer Service Team.  You will need proof of purchase and the card you paid with.  

9.2.2. send the products back to us using an established delivery service. If you do  this you should keep a receipt or other evidence from the delivery service that proves  you have sent it and when you sent it. If you don’t do this and we don’t receive the  goods at all or within a reasonable time we won't refund you the price.  

9.3. If your products are a service, digital content or goods that haven't yet been  dispatched or that we're collecting from you, we will refund you as soon as possible and  within 14 days of you telling us you've changed your mind. If your products are goods that  you're sending back to us, we will refund you within 14 days of receiving them back from  you (or receiving evidence you've sent them to us). We will refund you by the method you  used for payment. We don't charge a fee for the refund  

9.4. For help with returns, including our collection arrangements for goods which can't be  posted, contact our Customer Service Team at [email protected] or 07956684608 .  

10. Our rights to end the contract

10.1. We may end the contract for products at any time by writing to you if:  

10.1.1. You do not make any payment to us when it is due and you still do not make  payment within 7 days of us reminding you that payment is due;  

10.1.2. You do not, within a reasonable time of us asking for it, provide us with  information that is necessary for us to provide the products;  

10.1.3. You do not, within a reasonable time, allow us to deliver the products to you  or collect them from us; or  

10.1.4. You do not, within a reasonable time, allow us access to your premises to  supply the services.  

10.2. If we end the contract in the situations set out in clause 10.1 we will refund any  money you have paid in advance for products we have not provided but we may deduct or  charge you reasonable compensation for the net costs we will incur as a result of your  breaking the contract.  

10.3. We may write to you to let you know that we are going to stop providing the  products. We will let you know at least 2 weeks in advance of our stopping the supply of  the products and will refund any sums you have paid in advance for products which will not  be provided.  

11. If there is a problem with the products 

11.1. If you think there is something wrong with your products, you must either bring it  into our store or contact our Customer Service Team at  

[email protected]. We honour our legal duty to provide you with  products that are as described to you on our website and that meet all the requirements  imposed by law.  

11.2. If your products are goods, the Consumer Rights Act 2015 (the Act) says goods must  be as described, fit for purpose and of satisfactory quality. During the expected lifespan of  your products your legal rights entitle you to the following:  

11.2.1. Up to 30 days: if your goods are faulty, then you can get a refund.  

11.2.2. Up to six months: if your goods can't be repaired or replaced, then you're  entitled to a full refund, in most cases.  

11.2.3. Up to six years: if your goods do not last a reasonable length of time you may  be entitled to some money back. 

11.3. If your products are services, the Act says:  

11.3.1. You can ask us to repeat or fix a service if it's not carried out with reasonable  care and skill, or get some money back if we can't fix it.  

11.3.2. If a price hasn't been agreed upfront, what you're asked to pay must be  reasonable.  

11.3.3. If a time hasn't been agreed upfront, it must be carried out within a  reasonable time.  

11.4. If your products are digital content, the Act says digital content must be as described,  fit for purpose and of satisfactory quality:  

11.4.1. If your digital content is faulty, you're entitled to a repair or a replacement.  

11.4.2. If the fault can't be fixed, or if it hasn't been fixed within a reasonable time  and without significant inconvenience, you can get some or all of your money back.  

11.4.3. If you can show the fault has damaged your device and we haven't used  reasonable care and skill, you may be entitled to a repair or compensation.  

12. Our responsibility for loss or damage suffered by you 

12.1. If we fail to comply with these terms, we are responsible for loss or damage you  suffer that is a foreseeable result of our breaking this contract or our failing to use  reasonable care and skill.  

12.2. We do not accept liability if we are prevented or delayed from complying with our  obligations set out in these terms and conditions by anything you (or anyone acting with  your express or implied authority) does or fails to do, or is due to events which are beyond  our reasonable control.  

12.3. We do not exclude or limit in any way our liability to you where it would be unlawful  to do so. This includes liability for death or personal injury caused by our negligence or the  negligence of our employees, agents, or subcontractors; for fraud or fraudulent  misrepresentation; for breach of your legal rights in relation to the products and for defective  products under the Consumer Protection Act 1987.  

12.4. If we are providing services in your property, we will make good any damage to your  property caused by us while doing so. However, we are not responsible for the cost of  repairing any pre-existing faults or damage to your property that we discover while providing  the services. 

12.5. We only supply the products for domestic and private use. If you use the products for  any commercial, business or re-sale purpose we will have no liability to you for any loss of  profit, loss of business, business interruption, or loss of business opportunity.  

12.6. You must observe and comply with all applicable regulations and legislation, including  obtaining all necessary customs, import or other permits to purchase goods from our  website. The importation or exportation of certain of our goods to you may be prohibited by  certain national laws. We make no representation and accept no liability in respect of the  export or import of the goods you purchase.  

13. How we may use your personal information 

13.1. We will only use your personal information as set out in our privacy statement set out  in Schedule 1.  

13.2. We will only give your personal information to third parties where the law either  requires or allows us to do so.  

14. Other important terms 

14.1. We may transfer our rights and obligations under these terms to another  organisation.  

14.2. You may only transfer your rights or your obligations under these terms to another  person if we agree to this in writing.  

14.3. This contract is between you and us. No other person shall have any rights to enforce  any of its terms.  

14.4. Each of the paragraphs of these terms operates separately. If any court or relevant  authority decides that any of them are unlawful, the remaining paragraphs will remain in full  force and effect.  

14.5. If we do not insist immediately that you do anything you are required to do under  these terms, or if we delay in taking steps against you in respect of your breaking this  contract, that will not mean that you do not have to do those things and it will not prevent  us taking steps against you at a later date.  

14.6. Alternative dispute resolution is an optional process where an independent body  considers the facts of a dispute and seeks to resolve it, without you having to go to court.  You can submit a complaint to Trading Standards through their website at  https://www.gov.uk/find-local-trading-standards-office

14.6.1. Trading Standards does not charge you for making a complaint and if you're  not satisfied with the outcome you can still go to court.  

15. Law, jurisdiction and language 

These terms are governed by English law and you can bring legal proceedings in respect of  the products in the English courts. If you live in Scotland you can bring legal proceedings in  respect of the products in either the Scottish or the English courts. If you live in Northern  Ireland you can bring legal proceedings in respect of the products in either the Northern  Irish or the English courts. 

MODEL CANCELLATION FORM  

Complete and return this form only if you wish to withdraw from the contract  

To: Autism Visuals, 46 Wheelers, Epping, CM16 5AL, [email protected]  07956684608  

 I/We hereby give notice that I/we cancel my/our contract of sale of the following  goods/contract for the supply of the following services/contract for the following digital  content:  

…………………………………………… 

Order made on/received on:…………………………………………… 

Name of consumer(s):…………………………………………… 

Address of consumer(s):......................................................  

Signature of consumer(s):…………………………………………… 

Date: …………………………………………… 

SCHEDULE 1 

PRIVACY STATEMENT 

How we use your personal information 

We will process your personal information in accordance with applicable data protection law,  including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act  2018.  

Personal information we collect 

Depending on the nature of the goods, services and/or digital content we provide, we may  collect personal information such as your name, contact details, payment details, delivery  address, and information you provide when communicating with us.  

How and why we use your personal information 

We use your personal information where necessary to:  

● enter into and perform our contract with you, including providing goods, services  and/or digital content;  

● process payments, refunds and cancellations; 

● communicate with you about your order or our contract;  

● manage complaints, returns and customer services; and  

● comply with our legal and regulatory obligations.  

We will only process your personal information where we have a lawful basis to do so,  including where processing is necessary for the performance of a contract, compliance with a  legal obligation, or for our legitimate business interests.  

Sharing your personal information 

We may share your personal information with third parties where this is necessary to  perform our contract with you (for example, payment providers, delivery companies, IT or  hosting providers), where required by law, or where otherwise permitted under data  protection law.  

We require third parties who process personal information on our behalf to respect the  security of your personal information and to treat it in accordance with the law.  

International transfers 

Where personal information is transferred outside the UK, we will ensure appropriate  safeguards are in place in accordance with data protection law.  

Data security and retention 

We take appropriate technical and organisational measures to protect your personal  information against unauthorised access, loss, misuse or disclosure.  

We will only retain your personal information for as long as it is necessary for the purposes  for which it was collected, including to comply with legal, accounting or reporting  requirements.  

Your rights 

You have rights under data protection law in relation to your personal information, including  the right to request access to, correction or deletion of your personal information, and to  object to or restrict certain types of processing, subject to legal limits.  

Cookies 

Where our website uses cookies or similar technologies, these are used to distinguish you  from other users, to enable website functionality and to help us improve our website. 

Further information about the cookies we use, including details of any optional cookies and  how you can control them, is set out in our Cookie Policy, available at: https://autismvisuals.co.uk/cookies-policy 

Further information 

Further details about how we use your personal information, including how to exercise your  rights, are set out in our Privacy Policy, available at: https://autismvisuals.co.uk/privacy policy.  

John Commins, 46 Wheelers, Epping, CM16 5AL